Privacy Statement
Introduction
Your privacy and trust are important to us. This Privacy Statement explains how Mavericks Unlimited
(also referred to as “we”, “us”, or “our”) collects, uses, and shares your personal information in
connection with the website, product or service that links to this Privacy Statement (we call these our “Services”).
This privacy notice gives you information about how we look after your personal data when:
● you use our Services;
● you sign up for our newsletters;
● you supply goods or services to us;
● you apply to work with us; and
● we engage in other routine business dealings with you.
This Privacy Statement does not apply to Mavericks Unlimited staff. We have a separate privacy notice for our staff and we will provide you with a copy of the relevant notice if you work for us.
Who we are & how to contact us
Name: The Maverick Collective Limited, trading as Mavericks Unlimited
Address: 28 Kensington Street, Brighton, East Sussex BN1 4AJ, UK
Websites: www.mavericksunlimited.com and www.maverickmanager.com
Any comments, concerns, complaints, or questions regarding our Privacy Statement may be addressed
to info@mavericksunlimited.com or you can write us at the address above.
Third-party links
Our websites may include links to third-party websites, plug-ins and applications. Clicking on those
links or enabling those connections may allow third parties to collect or share data about you. We do
not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Information we collect
The type of personal information we collect depends on how you are specifically interacting with us and
which Services you are using. Generally, we collect the following categories of personal information:
● Contact Information, such as name, alias, address, phone number, social media user ID, email
address, and similar contact data.
● Organisation and Contacts Information, such as your employer or organisations that you are a
member of, information about your colleagues or those within your organisation, your status with
an organisation, and similar data.
● Account Information, such as security-related information (including user names and passwords,
authentication methods, and roles), service-related information (including purchase history and
account profiles), billing-related information (including payment and billing information), and similar
data.
● User Activity, such as user preferences, content of communications, suggestions, questions,
comments, feedback, and other information you send to us, that you provide to us when you
contact us, or use our Services, and similar data.
● Device & Browser Information, such as network and connection information (including Internet
Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and
information (including device, application, or browser type, version, plug-in type and version,
operating system, user agent, language and time zone settings, and other technical information),
advertising identifiers, cookie identifiers and information, and similar data.
● Social Media and Online Content, such as information in social media and online profiles, online
posts, and similar data.
Sources of information
We collect personal information about you either directly from you, from certain third parties (such as your employer or the subscriber providing access to our Services), or from other sources (such as publicly available sources) as set out in this section.
You provide personal information to us when you:
● Search for, subscribe to, or purchase our Services.
● Use our Services or otherwise interact with us.
● Create or maintain a profile or account with us.
● Purchase, use, or otherwise interact with content, products, or services from third party providers
who have a relationship with us.
● Create, post, or submit user content on our Services.
● Register for or attend one of our events.
● Request or sign up for information.
● Communicate with us by phone, email, chat, in person, or otherwise.
● Complete a questionnaire, survey, support ticket, or other information request form.
● When you express an interest in working with us or apply for a job or position with us.
We collect personal information automatically when you:
● Search for, visit, interact with, or use our Services (including through a device).
● Access, use, or download content from us.
● Open emails or click on links in emails or marketing communications from us.
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● Otherwise interact or communicate with us (such as when you attend one of our events, when you
request support or send us information, or when you mention or post to our social media
accounts).
We also collect personal information about you from third parties, such as:
● Your organisation and others with whom you have a relationship that provide or publish personal
information related to you, such as from our customers when they arrange access to our Services
for you or from others when they create, post, or submit user content on our Services that may
include your personal information.
● Professional or industry organisations and certification / licensing agencies that provide or publish
personal information related to you.
● Third parties and affiliates who resell or integrate with our Services.
● Service providers and business partners who work with us in relation to our Services and that we
may utilise to deliver certain content, products, or services or to enhance your experience.
● Marketing, sales generation, and recruiting business partners.
● Credit bureaus and other similar agencies.
● Government agencies and others who release or publish public records.
● Other publicly or generally available sources, such as social media sites, public and online
websites, open databases, and data in the public domain.
We do not collect any ‘special categories’ of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to respond to a job application).
How we use information
This section includes details of the purposes for which we use personal information and the different
legal reasons for processing that personal information.
Lawful Basis
We are required to explain the lawful basis upon which we process your personal information. With
respect to these laws, we process personal information about you for one or more of the following basis:
● To Perform a Contract. Where the processing is necessary for the performance of contract.
● Legitimate Interests. Where the processing is necessary for legitimate interests pursued by us or
by a third party, except where such interests are overridden by your interests or fundamental
rights and freedoms which require protection of personal information.
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● Your Consent. Where you have given us consent to process your personal information for
specified purposes, such as to provide our Service and other items requested by you.
● Comply with the Law. Where the processing is necessary for compliance with a legal obligation.
Processing of Personal Information
We process your personal information in connection with our Services and for other business purposes,
including to:
● Provide, deliver, analyse, and administer our Services (including in connection with the
performance of a contract).
o We will engage in these activities to manage our contractual relationship with you and/or
because we have a legitimate interest.
● For internal research and development purposes for new content, products, and services, and to
improve, test, and enhance the features and functions of our current Services.
o We will engage in these activities to comply with a legal obligation and/or because we
have a legitimate interest.
● Process transactions related to our Services and administer accounts or profiles related to you or
your organisation (including registrations, subscriptions, purchases, billing events, and payments).
o We will engage in these activities to manage our contractual relationship with you and/or
because we have a legitimate interest.
● Personalise and make recommendations related to our Services and other offerings.
o We will engage in these activities to manage our contractual relationship with you and/or
because we have a legitimate interest.
● Contact and communicate with you in connection with our Services or other notifications,
programs, events, or updates that you may have registered for.
o We will engage in these activities to manage our contractual relationship with you and/or
because we have a legitimate interest.
● Send you marketing materials.
o We will engage in these activities where we have your consent and/or because we have a
legitimate interest. You can opt out of receiving marketing communications from us at
any time.
● Conduct and communicate with you regarding recruiting and human resources administration.
o We will engage in these activities where we have your consent and/or to comply with a
legal obligation and/or because we have a legitimate interest.
● Comply with your instructions or to fulfill other, specified purposes for which you have given your
consent.
o We will engage in these activities where we have your consent. You can withdraw your
consent at any time but we may not be able to fulfil your instructions if you do.
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● Detect and prevent fraud and abuse to ensure the security and protection of all customers and
others, as well as to identify and authenticate your access to our Service or to identify and
authenticate you before we provide you with certain information.
o We will engage in these activities to comply with a legal obligation and/or because we
have a legitimate interest.
● Exercise our rights and to protect our and others’ rights and/or property, including to take action
against those that seek to violate or abuse our Services.
o We will engage in these activities to comply with a legal obligation and/or because we
have a legitimate interest.
● Comply with the law and our legal obligations, including to respond to a request or order from a
court, regulator, or authority, as well as to fulfill our contractual obligations with our customers
when they arrange access to our Services for you.
o We will engage in these activities to manage our contractual relationship with you and/or
to comply with a legal obligation.
● Effect the sale, merger, acquisition, or other disposition of our business (including in connection
with any bankruptcy or similar proceedings).
o We will engage in these activities to comply with a legal obligation and/or because we
have a legitimate interest.
How we share information
We share personal information for the purposes set out in this Privacy Statement and with the following
categories of recipients:
● Other members of the Mavericks Unlimited group. We may share your personal information
amongst the companies within the Mavericks Unlimited group of companies.
● Your Organisation and Contacts. We may share your personal information with your organisation
and others with whom you have a relationship in order to fulfill or perform a contract or other legal
obligation, including with our customer that arranges access to our Services for you and pays us
in connection with your access. We may also share your personal information with your contacts if
you are in the same organisation or to facilitate the exchange of information between you and the
contact(s).
● Coaches and Business Partners. We may share your personal information with our coaches and
business partners to jointly offer, provide, deliver, analyse, administer, improve, and personalise
products or services (including these Services) or to host events. We may also pass certain
requests from you or your organisation to these coaches and business providers.
● Social Media Services. We may work with certain third party social media providers to offer you
their social networking services through our Services. These social networking services may be
able to collect information about you, including your activity on our Services. These third party
social networking services also may notify your friends, both on our Services and on the social
networking services themselves, that you are a user of our Services or about your use of our
Services, in accordance with applicable law and their own privacy policies.
● Third Party Service Providers. We may share your personal information with our third party service
providers to perform tasks on our behalf and to assist us in offering, providing, delivering,
analysing, administering, improving, and personalising our Services. For example, service
providers who assist us in performing, delivering, or enhancing certain products and services
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related to our delivery and operation of our Services, who provide technical and/or customer
support on our behalf, who provide application or software development and quality assurance,
who provide tracking and reporting functions, research on user demographics, interests, and
behaviour, and other products or services. These third party service providers may also collect
personal information about or from you in performing their services and/or functions on our
Services. We may also pass certain requests from you or your organisation to these third party
service providers.
● Advertisers. We may share your personal information with advertisers, advertising exchanges, and
marketing agencies that we engage for advertising services, to deliver advertising on some of our
Services, and to assist us in advertising our brand and products and services. Those advertising
services may also target advertisements on third party websites based on cookies or other
information indicating previous interaction with us and/or our Services.
● Users. For some of our Services, we may aggregate information from public records, phone
books, social networks, marketing surveys, business websites, and other sources made available
to us to create listings and profiles that become a part of our content in these Services. These
listings and profiles may be made available to all users of these Services. We may also share your
personal information with other users who are your contacts if you are in the same organisation or
to facilitate the exchange of information between you and the contact(s). Additionally, if you
choose to include your personal information in any reviews, comments, or other posts that you
create, then that personal information may be displayed other users as part of your posting.
● Professional Advisers including HR consultants, lawyers, bankers, auditors and insurers who
provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities.
● In the Event of Merger, Sale, or Change of Control. We may transfer this Privacy Statement and
your personal information to a third party entity that acquires or is merged with us as part of a
merger, acquisition, sale, or other change of control (such as the result of a bankruptcy
proceeding).
● Other Disclosures. We may disclose your personal information to third parties if we reasonably
believe that disclosure of such information is helpful or reasonably necessary to comply with any
applicable law or regulation, to comply with or respond to a legal process or law enforcement or
governmental request, to enforce our terms and conditions or other rights (including investigations
of potential violations of our rights), to detect, prevent, or address fraud or security issues, or to
protect against harm to the rights, property, or safety of Mavericks Unlimited, our users, or the
public.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Location of information
Mavericks Unlimited is located in the United Kingdom. During your use of our Services and your
interactions with us, your personal information may be transferred outside of your home country and may be stored in and accessed from multiple countries.
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Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by applicable data protection laws.
In particular, we share your personal information with the following service providers who are located outside of the United Kingdom:
● Google (IT system management and email). Please see Google’s privacy policy. Google’s
servers are hosted in data centers in multiple global locations. Details of the legal
mechanisms under which Google transfers data are set out on the Google data transfer
frameworks page.
● ActiveCampaign (automated e-mail marketing platform) - based in the USA. Please see
ActiveCampaign’s privacy policy. Transfers of personal data to ActiveCampaign are made in
accordance with the Standard Contractual Clauses authorized under European Union law.
● Thinkific (e-Learning platform used to host online Mavericks Unlimited training courses) - a
Canadian company that may transfer personal data to other countries (including Canada and
the USA) according to Thinkific’s privacy policy. Canada has been granted adequacy status
by the EU and UK in relation to data protection and data stored by Thinkific in the USA is
stored on Amazon Web Services (AWS) servers according to the AWS privacy notice.
Security of information
The security of your personal information is important to us. Taking into account the nature, scope,
context, and purposes of processing personal information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of personal information.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable measures designed to protect personal information, we cannot guarantee its absolute security.
Our security procedures also means that we may request proof of identity before we disclose personal information to you or before we process your other requests.
Retention of information
We retain personal information in accordance with our enterprise records retention schedule, which
varies by Service, business function, record classes, and record types. We calculate retention periods based upon and reserve the right to retain personal information for the
periods that the personal information is needed to:
● fulfill the purposes described in this Privacy Statement;
● meet the timelines determined or recommended by regulators, professional bodies, or
associations;
● comply with applicable laws, legal holds, and other legal obligations (including contractual
obligations); and
● comply with your requests.
Children's privacy
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Our Services generally provide information solutions and, as such, our Services are intended for professionals and/or individuals over eighteen (18) years of age. We do not target children and do not knowingly collect any personal information from children under the age of thirteen (13). When a user discloses personal information on our Services, that user is representing to us that he or she is at least eighteen (18) years of age.
Marketing choices
We deliver advertising and marketing across various platforms, such as on our Services or via email and various online channels.
You can ask us or third parties to stop sending you marketing messages at any time by following the
opt-out links on any marketing message sent to you or by contacting us at info@mavericksunlimited.com at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of your use or our products.
Cookies
Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing
experience because they help websites remember preferences and understand how people use different features. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our websites may become inaccessible or not function properly. Our websites are hosted by Squarespace. To find out more about the cookies used on our websites, please see the Squarespace Cookie Policy. These are the specific Squarespace cookies that are used on our websites:
Cookie name Purpose, type and duration
ss_cvt Identifies unique visitors and tracks a visitor’s sessions on a site. 30 minutes
ss_cvr Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years
_gat Are used to collect information about how visitors use our website. We use
the information to compile reports and to help us improve the website. 1
minute_gid Are used to collect information about how visitors use our website. We use
the information to compile reports and to help us improve the website. 24 hrs
ss_cookieAllowed Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies. 30 days
ss_cvisit Identifies unique visitors and tracks a visitor’s sessions on a site. 30 minutes
ss_cpvisit Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years
ss_cid Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years
_ga Used to distinguish users. 2 years
crumb Prevents cross-site request forgery (CSRF). Session
Your rights
You have the following rights in respect of your personal information:
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● Access to Personal Information. You may have the right to obtain confirmation from us that we
process your personal information and, if so, you may have the right to request access to your
personal information. Please note that, to the extent permitted by law, we may charge a
reasonable fee based on administrative costs for the first or further copies of your personal
information requested by you.
● Rectification. You may have the right to request that we rectify inaccurate personal information
concerning you and, depending on the purposes of the processing, you may have the right to
have incomplete personal information completed.
● Erasure/Deletion. You may have the right to require us to erase some or all of the personal
information concerning you.
● Restriction of Processing. You may have the right to require us to restrict the further processing
your personal information. In such cases, the respective information will be marked as restricted,
and may only be processed by us for certain purposes.
● Object. You may have the right to object, on grounds relating to your particular situation, to the
processing of your personal information by us, and we may be required to no longer process
some or all of your personal information.
● Data Portability. You may have the right to receive a copy of your personal information which you
have provided to us, in a structured, commonly used, and machine-readable format, and you may
have the right to transmit that personal information to another entity without hindrance from us.
● Withdraw Consent. You may have the right to withdraw consent you have provided to us where we rely solely on your consent to process your personal information. You can always provide your consent to us again at a later time. Importantly, these rights are not absolutely guaranteed and there are several exceptions where we may not have an obligation to fulfil your request.
How do I submit a request?
Please contact us at info@mavericksunlimited.com.
If you believe that we have not complied with your data protection rights, you can also complain to the
Information Commissioner:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Changes to this Privacy Statement
As our organisation changes over time, this Privacy Statement is expected to change as well. We reserve the right to amend the Privacy Statement at any time, for any reason, and without notice to you other than the posting of the updated Privacy Statement on our Services. We may email periodic reminders of our notices and terms and conditions, but you should check our Services frequently to see the current Privacy Statement that is in effect and any changes that may have been made to it.
Effective Date:
9 February 2021
Last modified:
February 2021
Last reviewed:
February 2023